HP Deskjet 3052A error code "OXO2A6C2ED SM_MODULE C"

[Dakota5525]

I tried shutting down my HP Deskjet 3052A printer and after a couple minutes it told me this: "ERROR CODE OXO2A6C2ED SM_MODULE C" Maybe the "O's" in the error code were zeros, I'm not sure. What does that mean? It does this quite often and it's getting really annoying.... Any help is appreciated!

[Gemini02]

Hi Dakota5525,

I understand you are getting a error code 0x02A6C2ED.

Thank you for your reply.
I will be happy to help you with this.

The error has to do with the cartridges or could be a hardware issue with the printer.

I have provided a document for An Alphanumeric Code (Example: '0x......' or 'C2......') Displays on the Front Panel When Printing.
 

Here is a document for 'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays on the Computer. It provides steps for cleaning the contacts on the cartridges.

Hope this helps.
Thank you for posting on the HP Forums. Have a great day!

[Marshallbell]

I am getting the same error on shut down - just bought the HP Envy 5540 a few days ago. Guessing it can't be an issue with the print Carthage as they are brand new OEM.

[Gemini02]

Hi @Marshallbell,

Welcome to the HP Support Forums! I see that you are getting the error "OXO2A6C2ED SM_MODULE C" from your new printer. I would like to help you out today.

Please try these steps, they should help, HP Inkjet Printers - 'Ox...' or 'C2...' Error Code Displays When Printing.

I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.

Please let me know the results and if there is anything else I can help you with. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank you.