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‎03-12-2015 10:54 AM

HP Recommended
Product: HP Deskjet 3055A
Operating System: Microsoft Windows 8 (32-bit)

So I replaced my ink cartridges after they were empty recently and now my printer will not print black at all. All the other colors work just fine except black. I've done every cleaning program on the printer, alignment pages, calibration pages, have all the required drivers etc and I can't get a drop of black ink out of my printer. The cartridges are new and according to the digital readout on my printer all my cartridges are full. I've done the typical unplug from power, replug etc and nothing is helping. Any ideas?

1 REPLY 1

‎03-13-2015 08:22 AM

HP Recommended

Hi @Dutch253,

 

Welcome to the HP Forums!

 

I noticed that your HP Deskjet 3055A will not print black. I am sorry to hear this, but happy to help!

 

Please, take a look through this guide, Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series.

 

If the guide does not resolve your issue, please call our phone support at 800-474-6836 for your replacement/upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. 

 

Best of luck! :generic:

RnRMusicMan
I work on behalf of HP

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