HP Deskjet F4280 All-in-one scan is not working. Power button blinks when scan is pressed.

[pcwizard]

Hi 112541,

Please download and run the (SDU) from the link below. Let me know what errors you receive?

http://www.hp.com/go/tools

[Reveparra]

Do you have a software update or something that could help me ? I have an HP Officejet 7410 All-In-One and I have the same problem with the scanner and I can't send any faxes.

I have a MAC OS X Version 10.5.8

[pcwizard]

Hi Reveparra,

Can you make a standalone copy from the printer control panel?

[Reveparra]

Yes, I can make a copy directly from the printer .

[katmcc921]

scan to my computer not working

[6457]

Scan will not work,printer works!

[pcwizard]

Hi

1. Open Solution Center, and then select Settings

2. Chose scan to settings

3. Remove the shortcuts from the right side

4. Click update device, and then close the scan to setup window

5. Reopen the scan to setup window

6. Add the shortcuts from the left side to the right side

7. Click update device

8. Try scanning from the front panel of the printer

[Reveparra]

Thanks, now the scanner works, but the fax doesn't work, I can receive, but there is no way I can send them.

[stix4]

Hello Reveparra,

Thanks for the post.  With the 7410 and fax out issue, I've included a link below with some valuable information on getting this resolved for you .  Good Luck!

http://support.hp.com/us-en/document/c01668029

http://support.hp.com/us-en/document/c00259105

http://support.hp.com/us-en/document/c01669599

[Thacher]

Hi, this product is a piece of **bleep** and so is the customer service you're providing. I shouldn't have to spend hours going through a million different links via internet, and being repeatedly transferred and put on hold via phone, to figure out answers that should of been provided with the product initially. It will be quicker for me to figure it out myself. Hey, I have an idea, the next time your company makes an all in one printer, how about I install the discs on my computer, hit scan on the printer and it scans for me. Wow, what a brilliant **bleep**ing idea!

Thanks for the links **bleep**, I don't think you get paid enough for your dismal efforts.