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‎05-09-2022 08:07 AM - last edited on ‎05-09-2022 08:12 AM by Retired

HP Recommended
Product: HP Ink Tank Wireless 419
Operating System: macOS 10.14 Mojave

Recently I changed Internet provider at my house. With that wifi router and all other details associated with Wifi network changed. Ever since, have been trying to struggle with this printer - HP Ink Tank Wireless 419 - but have not been able to configure it to use new Wifi network; Opened the printer settings from my Mac and updated the new Wifi name.  Also referred to the pathetic help videos and troubleshooting documents from HP to do changes. But to no avail. Had I known how SMART products HP makes, that it will take ages to even change the Wifi connection.

 

No Customer Service either... 

 

Would appreciate if someone in community  has been able to successfully change the Wifi connection on this printer and can help me with detailed steps pls...

 

1 REPLY 1

‎05-20-2022 09:10 AM

HP Recommended

@IKumar

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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