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‎02-22-2017 01:57 PM

HP Recommended
Product: HP Envy 4500
Operating System: Microsoft Windows 10 (64-bit)

I am unable to access my Instant Ink account and unable to find a way to edit my sign in information in order to accomplish that task.   Can anyone help me iwith this?

1 REPLY 1

‎02-22-2017 02:12 PM

HP Recommended

Hello @Don81,

 

Welcome to the HP Support Forums!

 

I see that you're experiencing problems logging into your Instant Ink account. I would be happy to look into this with you and please remember to return to this thread and mark 'Accept as Solution' if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

 

Does it say that your username or password is wrong?  Please try the "Forgotten password" option to reset the password. 

Have you tried logging in with another email address that you may have used to enroll with?

 

Please send me a private message with your account number or email address that you may have used to enroll with. 

 

I look forward to hearing back from you. 

 

Drakster
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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