HP LaserJet P3015 phantom paper jam?

[DocuFlow]

If your going to "chick" the printer, then I can't think of a better time to try my "shotgun" solution.  Especially since you have an oven within 30 feet of the printer.  Just my .02 🙂

[three_jeeps]

I will try your suggestion as there is some validity to it.  Thank you.  I have a *real* solder reflow oven that I made from a oversize toaster overn that has very good temp control - I'll use that instead of the 'ole Maytag'....

Since I design and mfg prototype PC boards, my reflow over comes in very handy.....

BTW, soldering standard Pb-Sn solder metl point is 375-450 with RHORS compliant (lead free) being about 280-350 degrees F...point is, if the board is lead free, 350 is on the high end...if lead, 350 is on the low end.

One needs only to keep the max temp for about 1 minute....what is equally important is the rampup time and probably more important is the ramp down time...Keeping the board in the oven after reaching 350 degrees is absolutely necessary...Keep at 350 for a min, turn oven off, keep board in oven till oven cools to 150, then remove board.

I still have a feeling Ill be chucking the printer...lol

[DocuFlow]

How did it go?  Thanks for the info on temps.  The temp I used worked so that's what I reported to the forum.  I will try a lower temp if I get another one of these calls.  Thanks!  73's!

[three_jeeps]

havent had time to try it...been traveling for work a bit to much...still will try but not for a while

J

[jwi777]

When you tallk about baking the formatters- are you SURE you mean P3015 formatter and not P3005. Yes this was an issue with the P3005 but I haven't seen it on P3015. I think you have your models mixed up.

[GordPBlog]

I have the same problem that all of the above have indicated.  I suspect it is a tray problem or a problem associated with a component that exists for each tray (pick up rollers)?

I have an HP 3015 with 2 full 500 page trays (i.e. I have a tray 3).

There has never been a paper jam when selecting the paper from Tray 3 - only Tray 2.  Since Tray 2 is where most of the paper from the printer has been drawn from it makes sense that something in it would wear out first.

However it did start after I had one real paper jam (when I put a little too much paper in).  I was wondering if there was a flect of paper on a sensor somewhere that I couldn't see.  However, since it only is happening with 1 tray I suspect that the tray or associated tray is the issue.

I notice that before it says it has a paper jam, the print rate will slow down for several pages before it totally stops and gives the paper jam error code.  Also, I have notices the 2 or 3 click sounds that are associated with the slow down before the paper jam code comes on. 

How hard is it to replace the rubber parts (like a pick up roller?).  Presumably there are some instructions somewhere on the HP site?

[GordPBlog]

One of the responses I saw above was to check the paper tray guides because pushing in the tray with a large load of paper can set them off.  The paper guides looked fine to me but I pulled all the paper out and set the guides to 8.5 *11 (there is a slight click when it sits in the right position) and put the paper back in.  Also slid all of the other side etc. guides back and forth.

After this I have had no further further paper jam issues (all of which seemed to originate from problems picking up pages).

The guides and paper position don't look any different to me now that they did before.  However, obviously there is a design issue with this model that makes the positions of the various rollers very sensitive to slight  differences in where the tray guides (and thus the paper) are set.

Easy solution but hard to arrive at it .......

[DocuFlow]

Locate all sensor flags within the printer, there are only a few and verify thier operation.  Sometimes sensor flags pop off thier mounts and while still work, they stick every once in a while.  Update the firmware.

[three_jeeps]

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@DocuFlow wrote:

Locate all sensor flags within the printer, there are only a few and verify thier operation.  Sometimes sensor flags pop off thier mounts and while still work, they stick every once in a while.  Update the firmware.

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Can you point me to a service manual that would show the location and type of each sensor so I could do as you suggested?

Thanks

J

[copybeagle1]

I have 4 machines that have stopped functioning because they have a solid 13.20.00 jam. Sensor tests show sensor completely functional. When sensor monitor is on and the machine is allowed to cycle up, the top sensor flickers 3 times then the machine stops cycling and goes to jam condition 13.20.00. Wedged sensor arm for top sensor in case it was, no effect. Replaced sensor, high voltage board, controller board, and formatter board, no effect. I am still working on the problem.