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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2012 01:19 PM

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This printer has worked fine but now the pics are blurry...the text is razor sharp.

 

What gives??

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‎01-03-2013 11:56 AM - edited ‎01-03-2013 11:57 AM

HP Recommended

Hi pierogi, 

 

Unfortunatly since you are using a remanufactured cartridge in the printer this could be what is keeping the printer from doing the calibration successfully. At this point I would suggest that you have all OEM HP cartridges installed in the printer before you attempt to recalibrate the printer. Let me know what you find out?

 

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http://www.hp.com/sbso/product/supplies/whybuy_fraud.html?jumpid=reg_r1002_usen_c-001_title_r0001

 

 

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View solution in original post

20 REPLIES 20

‎05-31-2012 09:30 AM - last edited on ‎02-21-2017 07:41 PM by HP Administrator

HP Recommended

Hello!

 

There are two models of the printer that you mentioned so I'm not sure exactly which one you have. You may want to try one of these two links depending on your exact model to see if it can resolve your issue.

 

HP LaserJet Pro CM1415fn Color Multifunction Printer

HP LaserJet Pro CM1415fnw Color Multifunction Printer

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‎05-31-2012 02:40 PM

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Thank you for the reply but I've been to those pages... no help!

 

I have  the wireless version of the printer the 1415FNW

 

The text is fine ONLY PICTURES are blurry

‎06-01-2012 08:28 AM

HP Recommended

It's odd that the software idenfies text and prints it fine, but when it identifies a picture it becomes blurry.

 

Have you ensured you have the latest software / firmware installed for your printer

Software & Driver Downloads - HP LaserJet Pro CM1415fnw Color Multifunction Printer

 

Also is there any other information you can provide? Are you using the same program to print the pictures and photos through (e.g. word). Is the issue isolated to one specific program? 

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‎06-04-2012 01:08 PM

HP Recommended

I'm downloading the latest driver but this printer work great until a week ago.

Now all pics are blurry but text is fine... it's happening acrossed different programs.

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‎06-04-2012 01:18 PM

HP Recommended

Hi rocketx2,

 

Install this printer on another computer, and let me know if the issue follows the printer?

I am an HP employee.

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‎06-04-2012 01:31 PM

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I seems to.
Can I scan one of these images and send it to you?

The colors seem to be misaligned

‎06-04-2012 01:31 PM

HP Recommended
I've discovered color text is also blurry

‎06-04-2012 01:56 PM

HP Recommended

Hi rocketx2,

 

Is it a paticular color that is blurry?

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎06-04-2012 04:44 PM

HP Recommended

I can tell... it there a test I can run to determine that?

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