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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2017 12:48 PM

HP Recommended
Product: HP Laserjet P1005
Operating System: Microsoft Windows 7 (64-bit)

Hi, i have problem with my HP Laserjet P1005 printer. It works well but today prints only black waves. Toner is new which was bought last month. I attach picture hopefully someone helps me to fix it. Thanks1.jpg

2 REPLIES 2

‎02-24-2017 02:30 PM

HP Recommended

>  Toner is new which was bought last month.

 

I would contact the retailer of your cartridge and ask for a replacement.  Defective cartridge replacement would be a good place to start on this one.  Such a new cartridge should get swapped with little resistance from the retailer.  Shoot them that photo for extra leverage.

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‎02-28-2017 02:53 PM

HP Recommended

Thanks for your help. Today i changed new toner and it works 

thanks again 

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