HP Mimecast

[cnsxxx9]

I have the same issue too, please send me a pm

[Dilip_18]

Hi@cnsxxx9,

Welcome to the HP Support Community.

I'd love to help. I apologize for the Inconvenience. 

I have sent you a private message, for more details that cannot be shared in a public post.

Hope this helps! Keep me posted. 

[whitewolfman]

Been having the same problem.  Wrote twice and have yet to get any information from HP.

[Dilip_18]

Hi@whitewolfman,

Welcome to the HP Support Community.

I'd love to help. I apologize for the Inconvenience. 

I have sent you a private message, for more details that cannot be shared in a public post.

Hope this helps! Keep me posted. 

[ladyj287792]

Ok I give up! Whats the big secrete to accessing and printing with this Mimecast crap!?!

[bitpusher]

Having same issue. Was able to print one document through email then all subsequent are being blocked.

[arone1]

I have the same issue too, please send me a pm

[Drazen1]

I have this same issue, loggin into HP Smart didn't help as my printer isn't shown on it, had to make a new account to even enter the website.
If anyone has a fix that lets me still use remote prints, I'd be very thankful.

[alanxyz]

got the same problem from a Gmail address, so it's not a foolproof answer 😞

[Dilip_18]

Hi@arone1,

Thank you for responding, I appreciate your time and effort. I apologize for the inconvenience.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!