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‎03-08-2017 04:25 PM

HP Recommended
Product: HP Officejet 6700 Premium

My HP Officejet 6700 Premium isnt printing in color...and I have tried modifying advanced settings within Printers... It has plenty of color in each cartridge...what am I not doing???

Thanks!

1 REPLY 1

‎03-09-2017 03:04 PM

HP Recommended

@shand0707

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 6700 printer. I understand that it is not printing in color and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

Clean the printhead.

  • Load plain white paper into the tray.
  • On the printer control panel, touch the right arrow   to display more options.
  • Touch Setup  , and then touch Tools. The Tools Menu displays.
  • Touch Clean Printhead.
  • Wait while the printer completes the printhead cleaning process, and then touch OK.

Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

Sandytechy20
I am an HP Employee

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