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- HP Community
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- HP Officejet J4680 won't let me scan, displaying no Scan opt...

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01-25-2012
09:49 AM
- last edited on
04-18-2016
04:12 PM
by
OscarFuentes
Try the document I linked below. Let me know if it worked.
http://support.hp.com/us-en/document/c02450835
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem
02-27-2013
12:40 PM
- last edited on
02-22-2017
01:54 PM
by
OscarFuentes
It sounds like you are trying to perform the scan from the front panel of the J4680. If you are receiving the error No Scan Option, then it is because your software doesn't have the scan options set for the printer. One will have to have the full feature software installed for this printer and under settings have the correct Scan to... settings set.
For information on how to do this click here. Hope this helps.
I am not an HP employee.
