HP Officejet Pro 8610 prints blank pages

[B-L1]

My HP Officejet Pro 8610 prints out blank pages everytime I try to print something.

I've cleaned the printerhead through to the last stages and if I print something immediately after, it does print normally however after leaving the printer for a while, it continues to print blank pages.

I also tried scanning a document however this came out blank.

[RnRMusicMan]

Hi @B-L1,

Welcome to the HP forums! 

I understand that you are getting blank pages with your HP Officejet pro 8610 printer. I am happy to look into this printing issue for you! 

What is the Operating System that you are using, Windows, or Mac? https://www.whatsmyos.com. 

Are you using Genuine HP ink cartridges, or refills? 

Are any of your ink cartridges low or empty?

In the meantime, please try the steps within this guide, Color or Black Ink is Not Printing, and let me know the results! 

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

Hope this guide is helpful! 🙂

[B-L1]

Hi there,

My operating system is Mac and I use genuine hp ink cartridges.

When the problem started, I had full ink levels however, after cleaning the printerhead through the three stages repeatedly, my ink levels have depleted to about 40%.

I have tried the steps in the guide however nothing seems to work.

I may have to buy a new printhead.

[RnRMusicMan]

Hi B-L1,

Thank you for your response! 

If the steps in the guide did not resolve your issue, please contact HP phone support for further assistance. As the printhead may still be covered under warranty for replacement. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

Best regards! 🙂