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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 05:16 PM

HP Recommended
Product: Officejet 6700
Operating System: Microsoft Windows 10 (64-bit)

My HP officejet 6700 premium will not print in black. Just spits out blank paper. I am using genuine HP ink cartridges. Print utility shows adequate ink levels. I tried replacing black cartridge with new black cartridge. No effect. I have run the clean printhead and align printhead utilities numerous times, no effect. Those utilities don't print any black, just the colors. All other colors print without issue. 

3 REPLIES 3

‎05-15-2017 05:59 PM

HP Recommended

Try your HP Support Site here.

 

https://support.hp.com/us-en/product/hp-officejet-6700-premium-e-all-in-one-printer-series-h711/4322...

 

Let us know.

‎05-16-2017 06:48 PM

HP Recommended

I read that article and previosuly completed steps 1-4 with no solution. Naturally the printer is just out of warranty, and very lightly used at that. Guess I have to pay HP to "service" thier product. Maybe I'm just frustrated and cynical, but I'm willing to bet that it costs almost as much to fix as it buying a new one. Unless there are any other solutions...

‎05-16-2017 07:36 PM

HP Recommended

Try these youtube videos here.

 

https://www.youtube.com/results?search_query=+Officejet+6700+print+head

 

Search for more if needed. 

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