HP Photosmart 7520 unable to connect to Web Services

[rthompsonpuy]

OK, pumpkinor, here you go.  I copied this from post #194.

To do a semi-full reset.
1. Make sure the printer is on the home screen.
2. Touch the Home button, then the return/back button then followed by the cancel button/red x then the return/back button. The buttons won't be lit up, but will still respond to touch.

3. If you do step 2 right, you will see Service Menu come up on the printer's front panel select it.
4. Touch the right arrow until you see Resets Menu and touch OK.
5. Touch the right arrow until you see Semi-Full Reset and touch OK.
6. The printer will shut down.
7. Turn the printer back on and go through the setup screens.

HP warns against this procedure, although it came from them.

[Dewman210x]

Having the same issue with my brand new 7520. Screen on the printer shows "Server Connection Error: Unable to connect to Web Services. Confirm Internet access and try again..."

[KrisCoady]

Same issues here almost every single time I want to scan to email. Getting on the phone for a refund on monday. 

[esahagun99]

please help. I am also having the same problem with my printer. I tried all the steps, and my internet is working fine. can u send me the message as well please. thanks

[Jamiemm2000]

I suddenly am getting this error have tried all the hints I have seen so far. I have an HP 7525 and "unable to connect to WEeb Services. Confirm Internet access and try again"

[Tknotek]

I am having the same problem and I have done all that I can see on the thread with manual dns etc.  Please send help

THanks

[yeabracia]

Hi,

I am having the same issue as well.  Trying to scan and to send to e-mail - getting the message Unable to connect to Web Services.  I have confirmed Internet access is valid.  It use to work and I am now getting this message.  Please advise.

Thank you!

[dwalty]

Hi garytech1,

I am having the same issues. Could you please send me those instructions?

Thank You!

[adr4097]

Tried the semi-full reset - didn't work!  Any other thoughts before I throw this POC in the garbage where it belongs?

[mmhold]

I am having the same problem, when I try to scan a document to my email I get "server connection error" I have tried all the ideas listed in this fourm.  Please help.