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Honor Student
Posts: 4
Member Since: ‎02-17-2013
Message 1 of 4 (6,799 Views)

HP Photosmart C3100 shows error "Check printer cartridges" and will not print.

Remove and replace cartridges does not fix

0 Kudos
Regents Professor
Posts: 3,962
Member Since: ‎10-09-2012
Message 2 of 4 (6,786 Views)

Re: HP Photosmart C3100 shows error "Check printer cartridges" and will not print.

[ Edited ]

I would try performing an Ink System Reset on this printer.  This is to make sure that the ink system internal information has been refreshed and all contacts are clean/secure.  For information on how to perform an ink system reset click here.

 

As well, take a look at the product series specific information found in the document located here.  The document covers troubleshooting the printer when the cartridge light is flashing and one receives the message to check the printer cartridges.

 

Let me know how it goes.

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I am not an HP employee.
Honor Student
Posts: 4
Member Since: ‎02-17-2013
Message 3 of 4 (6,781 Views)

Re: HP Photosmart C3100 shows error "Check printer cartridges" and will not print.

Replaced faulty cartridge. Now all OK thank you !

Regents Professor
Posts: 3,962
Member Since: ‎10-09-2012
Message 4 of 4 (6,765 Views)

Re: HP Photosmart C3100 shows error "Check printer cartridges" and will not print.

Glad to know the issue was corrected, coastwiz!  I wish you the best in all your future printing needs.

 

Remember one can always mark the thread solved if the posts provided were able to get your issue resolved.  This is so that future users can have an easier time finding information that solves problems.  As a thanks for sticking through the issue and getting the problem fixed I provided a KUDOS on your last post.

 

Happy Printing.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
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