• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-11-2014 07:36 AM

HP Recommended

Hi, 

 

I need to reset my printer. Sometimes, it won't turn off. It doesn't print, etc. A reset is the best option at this point but I can't find any instructions on the Web to do so. Thanks !

1 REPLY 1

‎12-12-2014 01:27 PM - last edited on ‎03-10-2017 04:42 PM by HP Administrator

HP Recommended

Hi @Vivimilie,

 

Welcome to the HP Forums!

 

I understand that your HP Photosmart c4795 will not turn off, or print sometimes, and you are wondering how to do a reset. I am happy to help!

 

For further assistance, I will need some additional information:

 

 

In the meantime, to do a hard reset, please see this post, How to perform a Hard Reset, by @Rich1.

 

Thank you for posting, and hope to hear from you soon! Smiley Happy 

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.