-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- HP office jet not picking up paper and printing

Create an account on the HP Community to personalize your profile and ask a question

05-14-2017 08:52 AM
Tryin to get my printer to print has been impossible and very upsetting. I have it connected to my laptp through a usb cord ter to print at all. It will not pick up the paper and when I put the paper where it can grab it it will grab it, pull it half way and say there is a paper jam but there isn't one. I click the paper jam button and then the green flashing button and it spits my paper out no problem but still isn't printing. Help Please!!!
05-14-2017 09:03 AM
The troubleshooting steps in the documents here may help resolve the paper feed issues in your Officejet 6000 printer:
- 'Out of Paper' Error Message Displays on the Computer, and the Printer Does Not Pick Up or Feed Pap...
- A 'Paper Jam' Error Displays on the HP Officejet 6000 and 6000 Wireless Printer Series
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
