HP officejet 4500 wireless problem

[rmorgan8795]

I don't have a wireless setup choice on my menu. I just have basic, speed dial,fax settings and so forth. What have I done wrong.

[PrintDoc]

What is the sub-model of your printer - K710g, G510h, G510n or G510b?  Only the G510n has wireless.

The others, however, have Ethernet ports, so you can plug the printer directly into your router for network printing for all.

[Raoulitos]

Great ibschwartz , I did it and it works, it should be a bug of HP.

This guy from HP is useless, he answered like we are ignorants, sorry man but I am a software engineer and if you want to answer correctly a question try to put yourself in the situation of the user, any user. Like for ibschwartz, suddenly the connection with my printer stops, I had to use a usb cable to connect with my network again, otherwise the printer doesn't see my own wifi network.

HP guy, I hope yo learn it. 😕

[fishmexicobeach]

I had trouble starting yesterday so i uninstalled everything for the printer and reinstalled it  It still wouldnt hook up wirelessly and had been working in the morning. I in stalled it on my wifes computer and everything works. When I try and in stall the wirelss part on my computer it says printer is on 169.254.48.46 and pc is connected by 192.168.1.102 When i installed it on my wifes bothe address's were the same 169.254.48.46 Any ideas what this problem is??

[PrintDoc]

169.254.X.X is a self-assigned IP address that a device issues itself when it does not properly connect to a wireless network.

What router are you using?

[fishmexicobeach]

It is a linksys my wifes computer is working mine was then mine quit I reinstalled printer

[PrintDoc]

Try reinstalling the printer again (using the HP software), but before you start, restart your router by pulling its power plug momentarily.

[klabady]

I tried to do that but there is not an option for wireless setup...... What do I do from there???

[PrintDoc]

Read post #12 above.

[imreble1]

agreed this is a bug in the software. I am having the same problem. (network engineer here)

A wireshark trace indicated bi-communication is working (SLP) Service Location Protocol is being used via multicast.

192.168.10.154-HP Wireless printer

192.168.10.176 - PC

1326    348.670196000    192.168.10.176    192.168.10.154    SRVLOC    86    Attribute Request, V1 Transaction ID - 55808

1327    348.673259000    192.168.10.154    192.168.10.176    SRVLOC    459    Attribute Reply, V1 Transaction ID - 0

SLP Packet returning to the PC from the printer (SLP packet below) is showing the information that the application should be using to "find" the printer, however it doesnt.

Attribute List [truncated]: (x-hp-ver=01)(x-hp-mac=2c413840157e)(x-hp-num_port=01)(x-hp-ip=192.168.010.154)(x-hp-hn=HP40157E)(x-hp-p1=MFG:HP;MDL:Officejet 4500 G510n-z;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:CN5

HP guy.. get it fixed! 😉