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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Color Laser Jet Pro M252dw
Microsoft Windows 7 (64-bit)

No matter how many of the cardstock settings I have tried, the mechanism is not picking up the paper.  It makes a loud clicking noise and then asks me to add paper.  Once I click okay, it goes into the "cleaning" mode and then repeats this over and over.  I do alot of work for my clients on card stock and this is a huge problem.

I tried manual feeding, but it comes up with the message that the paper is jammed.

It is only 105# cover stock.

 

2 REPLIES 2
HP Recommended

Hate to tell you but 59#(220 g/m2) is the max weight this printer can handle.

 

http://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-6736EEP.pdf?ver=1.0

HP Recommended

Thank you for the info

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