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‎09-17-2012 07:02 AM

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Hi AlphaTedHP,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-17-2012 09:53 AM

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Hello Mr pcwizard,

 

I'm having the same problem with our HP M1536 mfp printer. It appears somebody set the password, but have forgotten it. Please share with me on how the steps on how to perform hard reset.

 

Thanks

‎09-17-2012 10:04 AM

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Hi Sonixpc,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-20-2012 08:19 AM

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Hi pcwizard,

 

I'm also in the same situation. Thanks!

‎09-20-2012 08:26 AM

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Hi GordCampbell,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-27-2012 02:01 AM

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HI pcwizard,

 

in our company we have the same problem. would you please send me the instructions for the cold reboot?

 

Thank you

‎09-27-2012 09:03 AM

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Hi loehringk,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-27-2012 09:25 AM

HP Recommended

Hi pcwizard,

 

steps work fine. it is possible to configure the hardware.

 

thank you very much

‎09-27-2012 09:27 AM

HP Recommended

Hi loehringk,

 

Glad to hear the steps resolved the issue. What do you mean by configure hardware?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-27-2012 09:29 AM

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with configure hardware i mean configurate the settings for example fax configuration
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