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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Windows 11 Support Center.
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Timg001,

Thanks for the update.  Strange, these LJ's just don't go into a "unknown" state very often.  I will continue looking into this one and if I come up with anything that you haven't already tried, I'll give you a shout or PM you.  Thanks for working with me and depending on warranty status, this may warrant a call to HP Technical Support to exercise those options. 

Best,

Stix4

 

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Thanks! Appreciate it

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