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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-21-2012 05:46 AM

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Thank you for the solution. Much appreciated

Tags (1)

‎11-21-2012 07:37 AM

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Hi mng70,

 

Glad to hear this resolved your issues. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-21-2012 07:39 AM

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Hi lexxav84,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-22-2012 12:15 AM - edited ‎11-22-2012 02:51 AM

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Hi Pcwizard. Thanks for the instruction but it doesn't help. Password has not been reseted.

‎11-26-2012 08:03 AM

HP Recommended
Hello pcwizard can you please send me the reset instruction

--regards

‎11-26-2012 08:12 AM

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Hi lexxav84,

 

Try again and continue to hold the buttons till you get the message. Let me know what happens?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-26-2012 08:13 AM

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Hi ADITYA_J,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-27-2012 02:13 AM

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It worked 🙂

Thanks pcwizard

 

Tags (1)

‎11-27-2012 07:07 AM

HP Recommended

Hi ADITYA_J,

 

Glad to hear the issue is resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-30-2012 05:44 AM

HP Recommended

Good day, I too need the proceedure to cold reset the printer.

 

Thanks,

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