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HP Recommended
HP 8710

How can I print on 3x4 card stock using my HP8710 - this used to be easy on my HP8600 by selecting 3x5 Index card but now I get error messages.

2 REPLIES 2
HP Recommended

Hello, 

 

Kindly select " "thick plain" under printer settings.

 

 

Regards,
Jabzi

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HP Recommended

The HP 8710 printer has predefined printing shortcuts. Index card 3x5 is factory set to Plain Paper, Thick and Borderless ON - but when I attempt to print I get the following error message:  "There are one or more conflicting settings. One of the conflicting settings is: Borderless Printing ON and Media Type: Plain Paper Thick."  If I select "Keep this setting, and I will change it later" I am unable to print. If I change the factory default it becomes a "User Specified Print Settings" which does not appear to allow me to select the 3x5 (or custom 3x4) paper size. I can print to 3x5 index cards OK but something in the printer is sensing the shorter 3x4 paper. I have tried placing a3x5 index card under the 3x4 and placing a block to stop the 3x4 card slipping. 

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