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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-08-2021 04:39 PM

HP Recommended
Product: 8710
Operating System: macOS 11.0 Big Sur

How do I check the status of a CASE NUMER?

Category:
1 REPLY 1

‎12-11-2021 08:07 AM

HP Recommended

@Michael259

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.  

As we have limited support boundaries in the support community as of now. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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