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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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HP Recommended

Any help appreciated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @MJW59,

 

I'd like to help!

 

I understand you would like to remove a printer from HP Smart App.

 

Follow the instructions -

 

  • Open HP Smart and then click the Printer icon in the left bar.
  • Click on select a Different Printer, then click the Remove link on the right
  • Press the X mark of the unwanted printer tile to remove it and click on done.

If you are unable to delete the printer, then uninstall the HP Smart app and reinstall it 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

4 REPLIES 4
HP Recommended

Hi @MJW59,

 

I'd like to help!

 

I understand you would like to remove a printer from HP Smart App.

 

Follow the instructions -

 

  • Open HP Smart and then click the Printer icon in the left bar.
  • Click on select a Different Printer, then click the Remove link on the right
  • Press the X mark of the unwanted printer tile to remove it and click on done.

If you are unable to delete the printer, then uninstall the HP Smart app and reinstall it 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

Thanks. This helped. I just had to "Hide Printer", I will delete at another time. Thanks again.

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

HP Recommended

Hi,

HP Printers - Update Your HP Smart Account Information

 
Update your HP Smart (formerly HP Connected) account information, such as the username, email address, and password.
 

 

How to Change Your HP Connected Account Settings
  1. Sign in to HP Smart.
  2. Click the Account icon JessikaV_4-1674567431316.png 
     
     at the top of the web page.
  3. Select Settings to open the account information.
  4. Locate the setting you want to update, and then select the Edit icon JessikaV_5-1674567467592.png 
     
    next to the setting.
     
    JessikaV_6-1674567503294.png
  5. Update the information, and then click Save.

JessikaV
HP Support Community Administrator

I work on behalf of HP
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