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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2015 12:44 AM

HP Recommended
Product: LaserJetM1212nfMFP
Operating System: Microsoft Windows 7 (64-bit)

When I try to scan, it tells me I don't have a TWAIN- compliant device installed.please install one and try again.

1 REPLY 1

‎09-03-2015 06:47 AM

HP Recommended

Hi @oleskool45,

 

Welcome to the HP Forums!

 

I see that you cannot scan with your HP Laserjet M1212nf MFP printer, on Windows 7. And, I am happy to help! 

 

To verify the printer's hardware is functional, are you able to make copies, using the printer's scanner glass? Copying Overview.

 

The TWAIN driver is included in the Full Feature Software and Drivers from HP. I would recommend to start off by trying our HP Print and Scan Doctor program. 

 

If that does not resolve your issue, please try the following steps in this order:  

 

 

Hope this gets your scanning working again! :generic:

 

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