How do I get my printer to print in colour?

pcwizard · ‎05-09-2012

Hi patriciarose7,

You should use a clean lint free cloth to clean the ink of the bottom of the cartridge. You need to try a different cartridge to make sure you do not have a defective cartridge.

I am an HP employee.

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patriciarose7 · ‎05-09-2012

yes okay, thank you for your help.....

pcwizard · ‎05-09-2012

Hi patriciarose7,

Let me know if you have the same issue with a new cartridge?

I am an HP employee.

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patriciarose7 · ‎05-09-2012

I will....but if there's a problem with the new one then I know that this printer has seen it's days as it was given to me by my church pastor....He didn't have the CD but I downloaded the programs from the HP site.

It will take me a little bit of time to get a new cartridge as when I live there isn't any shop close to me I have to travel to the south end of town and I am also on a fixed income but will do my best.

thanks again for all your help..

Pat

patriciarose7 · ‎10-02-2012

I have purchased a new printer and recycled both the old ones...no more head aches...LOL
Thank you for all your help pcwizard....
Have a great evening.

pcwizard · ‎10-03-2012

Hi patriciarose7,

Thank you for the update. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

bakerlee56 · ‎02-07-2013

how do i get my hp printer to print in color

pcwizard · ‎02-08-2013

Hi Bakerlee56,

Please provide additional details.

1. Problem Description
2. Printer Model
3. Operating System (including service pack revision)
4. Connection Method - USB, Hardwired LAN, Wireless?
5. Error messages - on printer screen and/or computer, any blinking light patterns.

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

patriciarose7 · ‎02-08-2013

Hi pcwizard: I have resolved my problem by buying a new Canon Pixma printer, scanner and copier....
Now i want to delete my problem from this site....could you assist me in this? Thanks for all your help...

Shane_R · ‎02-13-2013

I'm not pcwizard, but I can answer this question for him. The only way to delete a discussion is to contact a moderator and ask them to. There really isn't a need to though. Regardless of what the outcome was, this thread may help other users with the same problem. Hope this helps.

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