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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

OK how will I find my printers e mail address?

 

I am about to go bonkers trying JUST to get this thing setup WOW>

HP Recommended

Hi Trike,

 

I'm sorry to hear that you are still having issues with ePrint.

 

From my original response, can you let me know which document and at which step you run into a failure?  Also what is the error message you are getting?

 

If you've lost the link to my original response, please click here.

--------------------------
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Happytohelp
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HP Recommended

How do I get my web services information sheet

HP Recommended

Hi 468708,

 

I'm sorry to hear you are having problems getting your web services information sheet.  I have included a document on how to get your web services information sheet that includes your printer's claim code.

 

Getting the Printer Claim Code

http://support.hp.com/us-en/document/c03550536

 

--------------------------
Regards,
Happytohelp
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HP Recommended

I don't know how to set up wireless from my iphone to my officejet 4620 and I don't know how to get the  claim number

HP Recommended

Hi RobRCB,

 

Welcome to the HP Support forums.  I understand that you would like to print from your iPhone to your Officejet 4620.

 

Once your printer is on your home wireless network we can get the ePrint feature set up.  If  your printer is not on your home wireless network, please follow the steps in the document I have linked below on how to setup your printer on a wireless network. I have also included a document with the steps for getting your claim code and setting up your ePrint.  

 

For additional reference I have included three other documents for you.  The first two are the FAQ documents for the HP's ePrint Mobile app and the HP All-in-One Printer Remote app.  The last one is how to use Apple's AirPrint feature, built into your iPhone with your HP printer.

 

Installing the Product Software for a Wireless Network Connection

http://support.hp.com/us-en/document/c03161978

 

Getting Started with ePrint

http://support.hp.com/us-en/document/c03721293

 

HP ePrint Mobile App FAQs

http://support.hp.com/us-en/document/c01923321

 

HP All-in-One Printer Remote Mobile App FAQs

http://support.hp.com/us-en/document/c03561640

 

How to Use Apple's AirPrint Over a Wireless Network

http://support.hp.com/us-en/document/c02623193

 

--------------------------
Regards,
Happytohelp
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HP Recommended

just got the 6525

where is the Web Services information sheet

my gawd they make this un user friendly

 

i push on the eprint  icon on the printer and it says registration in progress however i already registered

please help

 

im disapointing in HP already not making things easy

HP Recommended

I have an Officejet 6700 Premium, the instructions on HP Connected say to go to Web Services in Setup on the Printer Panel but that option is not showing, however the services says that this is a supported printer, I have printed off the Wioreless Network Test info, the Network info and the Printer Status Report sheets and I don't find a claim number on any of these.  The wireless network says enabled on the printer and working properly but when I go to E setup is says on the Wireless Servies is not enabled.

 

Thanks,

 

NickNashville

HP Recommended

Hi!

 

@robertnewell

 

Welcome to the HP Support Forums. I understand that you are looking for some assistance with getting your Web Services Information Sheet for your Photosmart 6525.

 

When you are pressing the ePrint icon and it says registering, your printer is actually being registered to HP's Cloud Services.  It's a different registration than registering your printer.   This registration needs to complete so you can get the Web Services Information Sheet. I have included a link  to the document for setting up your ePrint and customizing the printer ePrint email address.

 

@NickNashville

 

Thank you for joining HP's Support community.  I understand that you would like to get you would like to get the ePrint feature of your Officejet 6700 set up.

 

To get started please enable the web services.  This will give you your web services information sheet with the instructions to setup your ePrintCenter/HP Connected account.  I have included a link to the document for customizing your ePrint email address. It has the steps for setting up your ePrintCenter/HP Connected account.

 

Setting Up a Custom Email Address for ePrint

http://support.hp.com/us-en/document/c02940150

--------------------------
Regards,
Happytohelp
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I work on behalf of HP
HP Recommended
There are no icons on mp printer to push. I also cannot find the the web info sheet si I can get eprint going. Office jet 6500 E709n
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