How do I repair or replace the printhead on my HP Officejet Pro 6830?

[surelymae]

How do I repair or replace the printhead on my HP Officejet Pro 6830?

[icepull]

You may refer to this link for the steps to get a printhead replacement:

http://support.hp.com/sg-en/document/c04839288

[MR_123]

Hi,

Thanks for reaching HP support.

The printhead on the Officejet Pro 6830 is not replaceable

If you see an error about a Problem with the Printhead, Please Click on the Contact Support section at the top of this link

http://support.hp.com/us-en/document/c04839288

[oysteregg_15]

Hi @surelymae,

thank you for using the HP Forums.

First of all, could you confirm whether your printer is behaving as described in this page:

http://support.hp.com/us-en/document/c04839288

If it is, please visit the link to product replacement (if you are in United States/Canada) or click the Contact Support tab.

Hope it helps!

[underclassHero]

Hi Surelymae,

I am sitting in HP Expert Day and I am glad to help you out.

The steps to take out and replace Printhead:

1. Open the ink door.

2. Wait until the ink carriages stop moving.

3. Right side there is a carridge latch, you pull it up.

4. Take out the printhead.

5. Replace with a new one.

Please click “” as an encouragement and “Accept As Solution” if this has helped solved your problem.

Although I am an HP Employee, I am speaking for myself and not for HP.

[toy_maker]

Hi underclassHero,

Perhaps you've mistaken Officejet 6830 with Officejet 8630?

The steps you have listed would apply to OJ 8630, but not OJ 6830.

The OJ 6830 does not have a carriage latch as mentioned, and will require a service center person to replace the printhead.

Hi Surelymae,

Do refer to the links in the previous post for steps on how to get a printhead replacement.