-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Re: How do I scan a multiple page document on the HP photosm...

Create an account on the HP Community to personalize your profile and ask a question

01-13-2014
01:21 PM
- last edited on
02-24-2017
02:33 PM
by
OscarFuentes
Hello RMH80.
I understand your concerns. What type of printer do you have? Click here to find out: Model Number.
If you have a Photosmart 6520, then please follow this HP document on How to Scan: Windows 7. In this document, it will indicate this under "How to Scan Multiple pages into a Single File".
Please note: Scanning additional pages is supported at 300 dpi or lower.
If you do not have the Plus sign ( ), which is indicated through "How to Scan" document, then please uninstall/reinstall your software. I will provide an HP document on Uninstall Software from the Control Panel.
Next, please install the updated full feature software from the HP website here. Make sure you type in your correct model number, then click your operating system.
Please inform me your troubleshooting steps.
01-15-2014 02:31 PM
Thanks so much! Once I uninstalled then re-installed the software, I get the preview screen with the plus sign on the left. Previously, the preview screen never even showed up. It would go straight to "Save as..." Thanks again for your response. : )
02-28-2014 07:24 AM
Hello ccolarullo,
Please uninstall and re-install the printer software.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
03-03-2014 09:07 AM
I called HP support 800-474-6836 to get help with multi scanned documents sent to one email on a Mac because I couldn't find the "+". After he tried to help said to call HP Cloud Svcs 855-785-2777. She said it is not possible to do this on a 6520.
- « Previous
- Next »
