How do I stop my windows 10 firewall from blocking my printer to scan

[kmx05]

For some reason when i updated to windows 10 , My HP Officejet j4580 printer dosent want to scan for some reason , I uninstalled and reinstalled the updated drivers , restart my computer ,  unplugged it for 30 seconds and replugged it and it say's "The Folloing Error Occurred while importing Immage.jpg: Access is denied. " .  when i looked into it further its due to the firewall. can i get a step by step help please?

[RnRMusicMan]

Hi @kmx05,

Welcome to the HP Forums!

I understand that you are wondering how to stop your Windows 10 firewall from blocking your printer from scanning. I am happy to look into his issue for you! 

Please take a look through this website, HP Wireless Printing Center - Security information and firewalls.

According to this guide, Windows 8: The Progress Bar on the Software Installation Stops or Stalls. It states: 

Step seven: Restart and configure the firewall

 NOTE:

Consider printing this page, or bookmarking it on your web browser, so that you can reference it after you configure the firewall.

1. Use the following list to resolve most firewall issues. For further information on firewall settings, contact the firewall vendor.

   • Regularly check for new firewall software versions and security threat updates.
   • If available, select the Medium security setting when connected to your network.
   • If available, select the Trusted zone setting when connected to your network.
   • Restore any custom firewall settings to their default settings.
   • Turn on firewall alert messages, and click Allow, Permit, or Unblock when alerts appear while installing HP software or while using your printer. If an alert includes a Remember this action or Create a rule for this option, select it.
   • Do not run more than one firewall at a time.
   • Use a manual IP address to improve the connection between the computer and your printer.
   If you are still experiencing connection issues, continue to the next step.
2. Find the notification area in the lower right corner of your computer, near the clock.
   Figure : Examples of the notification area on the computer

   
3. On the Desktop in the notification area, right-click the icon for the firewall software, and then click Enable. If you don't know the name of your firewall program, mouse over the icon until your firewall program name displays.

    NOTE:

   The option to turn on the software might not be 'Enable.' Look for a similar menu option, such as Start or Turn on.

   If those options are not available, open the firewall, and then click the option to restart it.

4. Find your firewall in the following table, and click the link for the steps to configure the firewall.
5. When you have finished following the instructions for your firewall, return to this document to finish the steps.

6. Firewall program icons and document links
   	Agnitum Outpost Security Suite
   	AVG Internet Security (v 9.0 and 10.0)
   	Avira Premium Security Suite (v 9 and 10)
   	BitDefender Total Security 2010
   	CA Internet Security Suite Plus 2010
   	Comodo Internet Security Pro 4.1
   	Norton Internet Security 2009 and 2010
   	ZoneAlarm Free Firewall 10.2

   Firewall not in the table?

   1. Open your firewall software, and then locate the configuration settings.

       NOTE:

      Only change the settings in your local area (home) network. Before proceeding, contact the firewall vendor for additional information on how to change these settings.

   2. Set your firewall to unblock the following port range:
      • UDP port range 1000-65535

       NOTE:

      You do not need to specify each port individually for this port range. Set one port rule for the entire range of ports.

   3. Set your firewall to unblock the following individual ports:
7. TCP port 80

• TCP port 443
• TCP port 8080
• TCP port 9220
• TCP port 9500

 NOTE:

Set one port rule for all these individual TCP ports.

Hope this answers your question, and thank you for posting! 

“Please click the Thumbs up icon below to thank me for responding.”

[BillDavis1]

How do I stop my windows 10 firewall from blocking my printer to scan.  My printer is HP Color Laser Jet Pro MFP M277dw.  When I try to scan and get and  ! (exclamation mark) in a yellow triangle, and the message "scanning was unsuccessful.  Try again.  I have already tried by unpluged the printer, rebooted the computer, and rebooted my network DSL and Router.  I did that several times.  Can you help me?

[Riddle_Decipher]

@BillDavis1

Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand you want to know how to stop my windows 10 firewall from blocking the scanner,

here's a related HP Forums post that seems to have helped others: Click here
 

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

1. After the Print and Scan Doctor installs and opens, click the name of your printer, then click Next.

2. For more steps: Click here

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below. 
Thank you for posting in the HP Support Forum.  Have a great day!
Regards,