How do I switch between number and alphabet on printer keypad when trying to connect new router.

[jordibcer]

HP wireless printer 6500 e709n

Have a new router.  Using the printer tools, and network setup, printer can find router but when I input the password using the keypad, alpha characters appears and therefore rejected.   Password is numeric.  The password cannot be changed because it is provided by ISP and is unchangeable, as far as I know.

I've checked the user manual and there is no mention of how to change between using the 6500 e709n keypad in alpha and numeric mode.

[jordibcer]

Found the answer.  Use the keypad as you would a cell phone to text

[hessvette]

Keypad locked in alpha when trying to enter wireless password

[hessvette]

That does not work on my 6500 keypad

[Advance23]

Hi hessvette,

I would like to help you with your password issue. Could you please tell me the exact Model number of your printer.

Thank you,

[hessvette]

Hp Officejet pro 6500N all in one. Was able to switch from alpa to numeric, but need to be able to enter lower case on the first alpha character as the password is all lower case.Haven't been able to figure that out yet. Router is Netgear38. Thanks.

[Advance23]

Hi hessvette,

When the keyboard appears on the printer display, there should be a ARROW pointing up or a TRIANGLE. Press that, and the entire keyboard changes into CAPS. To enter lower case you need to tap the appropriate letter key twice quickly. The first tap should show a capital and the second should show a lower case letter.

If it is an older type printer with a keypad then you would have to cycle through the letters and numbers. Lets say you want to enter the number '2'. Keep pressing the number 2 button. It will cycle through all the options for that button, ie A,B,C,a,b,c and the 2. You do the same for the other buttons.

I am sending a link for Installing the Printer on a Wireless Network.

Let me know if this helped.

Thank you,

[ccd7387]

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@Advance23 wrote:

Hi hessvette,

I would like to help you with your password issue. Could you please tell me the exact Model number of your printer.

Thank you,

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I have a HP Officejet 4630 and can't enter my password - how to enter numbers only.......not letters -

thanks

[Felicel1]

I have the exact same problem and the same printer OfficeJet 4630.  Cannot change to numberic.  Help!

[sabretooth04]

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@Felicel1 wrote:

I have the exact same problem and the same printer OfficeJet 4630.  Cannot change to numberic.  Help!

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Keep pressing the same key over and over and watch the magic.