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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-09-2015 06:48 PM

HP Recommended

It did NOT work.  Cannot switch to numeric. I am really losing it at this point.  Cannot reach an HP chat person and I keep entering the model and serial number etc. and winding up in the same place with no answers.  Unacceptable!!!

‎08-09-2015 06:49 PM

HP Recommended

Did not work at all.  Still stuck in alpha with no way to get to numeric on the keypad.  Any more suggestions?  This printer is less than 1 year old.

‎10-08-2015 04:30 PM

HP Recommended
@jordibcer wrote:

HP wireless printer 6500 e709n

 

Have a new router.  Using the printer tools, and network setup, printer can find router but when I input the password using the keypad, alpha characters appears and therefore rejected.   Password is numeric.  The password cannot be changed because it is provided by ISP and is unchangeable, as far as I know.

 

I've checked the user manual and there is no mention of how to change between using the 6500 e709n keypad in alpha and numeric mode.

 

‎11-16-2015 08:27 PM

HP Recommended
I understand how to enter..but I make mistakes and cannot backspace. How do I do this to erase a mistake
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