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Althine
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Message 1 of 2
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How do I validate my printer?

HP Recommended
HP Office Jet Pro 8600

Today, I can't get my printer to print. I repeatedly get a message that the printer meed to be validated. What does that mean and how do I do that?

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DavidSMP
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Hi @Althine,

 

Good Day.  Thank you for taking an interest in the HP community. I understand that you get an error that the printer needs to be validated. I will be really glad to assist you here. 🙂

Fabulous description and superb diagnosis of the issue before posting. Kudos to you for that. 🙂 You are a valued HP customer and it is paramount to assist you with it. I take it as a privilege to share this platform with you. 🙂

I would require more information to assist you here.

  • Please let me know the operating system used?
  • Are you trying to use eprint services?
     
  • Please click on link1 for "Error: Printer Validation Failed "
  • Try Link2 for "How do I fix the "Printer Validation Failed" error "
  • Try Link3 for "printer validation failed " message/ 
  • If the operating system is Windows, uninstall and reinstall the printer software and run print scan doctor as mentioned in Link 3

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

 

 

 

DavidSMP
I am an HP Employee

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