How to Remove & Re-Enable Web Services on LaserJet printers supporting ePrint

[PrintApper]

If your LaserJet printer has been disconnected from or failed to connect to Web Services, you may need to power cycle your printer to reconnect.  If that does not resolve the problem, you can remove web services, wait 30 seconds, then re-enable web services to re-establish your connection to ePrint and Print Apps. Note: this last step will result in a new email address being assigned to your printer.

How do I remove HP Web Services for my LaserJet printer?

1. Print a configuration page from your product, and locate the IP address.
2. At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
3. Click the HP Web Services tab.
4. Select the option to disable Web Services.

How do I enable or re-enable HP Web Services for my LaserJet printer?

To use HP ePrint, you must first enable HP Web Services.  Re-Enabling Web Services uses the same procedure as enabling the Web Services.

1. Print a configuration page from your product, and locate the IP address.
2. At your computer, open a Web browser and type the product IP address into the address line and press Enter. The HP Embedded Web Server opens.
3. Click the HP Web Services tab.
4. Select the option to enable Web Services.

When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services information sheet that contains this e-mail address and instructions

If you were unable to register your printer in www.hpeprintcenter.com within 24 hours of printing your information sheet, you must re-enable the printer code by reprinting your information sheet.  The information sheet will also provide your email address if you have forgotten it.

How do I print the Web Services Information Sheet for my LaserJet printer?

You can only add the printer to your HP ePrintCenter account within 24 hours after printing the information sheet.  You can re-print the information sheet at any time from the printer control panel.  

1. Print a configuration page from your product, and locate the IP address.
2. At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
3. Click the HP Web Services tab.
4. Click the Print Information Sheet button.

[LP137]

Since you were helpful on the other item, maybe you can help on this one that may be related.  I got an updated from HP, and stupidly clicked "yes".  After about 15 min, it disconnected me from the wifi.   now it says there is no connection and I have to reconnect to continue.  Problem is I have no controls.  This "update" is on my screen for controls and I can't click on the home button or anything else to reconnect the wifi.  I turned off my wifi and back on again - did same with printer but I am locked onto this update and cant' do anything.  Any suggestions?

[Miles]

To help improve the organization and information sharing in this forum this post/discussion has been closed and replaced. 

Please see this post:  <link to new “Enable Disable Web Services on your printer” post. 

If after reviewing the post above you still have questions/issues with your web-connected printer, you can either review and comment in existing posts in this forum that report issues like yours, or if necessary start a new post requesting assistance.