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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2014 02:21 PM

HP Recommended

I have just bought the deskjet printer and after hours of trying cannot connect to my hp chromebook. 

 

Can someone help please?

5 REPLIES 5

‎05-12-2014 06:58 AM - last edited on ‎03-06-2017 03:50 PM by HP Administrator

HP Recommended

Here's a link to some cloud print  setup instructions that you might useful.

"
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‎05-13-2014 01:06 PM

HP Recommended

Hi thanks for replying so soon. I have tried this and asks for my hp email. How do I find that?

 

I have been trying to connect to chromebook since Sunday. It's a brand new printer and chromebook. I thought it would be really easy seeing as they are both made by same company!

 

Any help would be gratefull, I'm losing patience.

 

Janette

‎05-14-2014 01:27 AM

HP Recommended

Hi,

 

Sorry to hear that you're having problems setting up. I've included a link here on how to find your printer's e-mail address - this is the one that you'll need to add to your Google account. .

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‎08-20-2014 06:23 AM

HP Recommended

Hi. I'm interested in buying the same HP Deskjet 2542 (which gets excellent reviews) to print via Wifi /Google Cloud from a non-HP Chromebook. It seems like the magic words 'e-all-in-one printer' are missing from the printer product description, so I wondered if it was possible, or just more difficult to set up, being an older printer. 'How to' advice please, gratefully received.

‎08-20-2014 06:34 AM - last edited on ‎03-07-2017 06:25 PM by HP Administrator

HP Recommended

Hi,

 

You are correct - according to the printer specs, the printer is AirPrint enabled (works for apple devices) but is not e-print enabled.

 

You will would to generate a customized @hpeprintemail address for your printer, which you can  then add to your Google account: http://www.google.com/cloudprint under the "Cloud Ready printers" section. You should then be able to see your printer.

 

There's some additional information here  and here on setting up a non e-print enabled printer with google cloud print.

"
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