• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2016 12:28 PM

HP Recommended
Product: HP 8600 Officejet Pro
Operating System: Mac OS X 10.11 El Capitan

Is it possibe to get this MAC to scan on HP OfficeJet printer described above? 

5 REPLIES 5

‎02-02-2016 01:38 PM - edited ‎02-10-2016 06:36 AM

HP Recommended

Hey @Snoopit,

 

Welcome to the HP Support Forums!

 

I understand that you are trying to scan from you Officejet Pro 8600 e-All-In-One Printer to your Mac OSX 10.11 machine. I can help you with that.

 

To scan you will first need to install the latest drivers. You can download and install the drivers by clicking on this link.

 

Once the drivers are installed you can open HP Scan by opening your Applications folder and opening HP Scan.

 

Please let me know if you are able to scan or if you have any other questions. Otherwise, have a great day!

 

If this resolves your issues, please help others to find my response by clicking on Accept Solution below my post.

 

If you appreciate my help, please let others know by clicking on the thumbs up icon below my post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎02-09-2016 10:17 AM

HP Recommended

Hello Doc Cottle, 

 

I'm very appreciative and anxious to try this; however, I can't get either Safari or Chrome to recognize this address. I went online to HP and put in the software after the .com and it was not finding anything.  My computer may be restricitng this and I don't know how to unrestrict? 

This does not happen often on my computer. 

 

Thank You very much!

Was this reply helpful? Yes No

‎02-10-2016 06:38 AM

HP Recommended

My bad. I fixed the link and it should open for you now.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎02-10-2016 12:48 PM

HP Recommended

No problem, that go it downloaded, but now  it wants a password. Tried the Forum password, that didn't work. I don't remember having an installation password? There are no instructions for how to reset or register a password when it asks so how do you set up a password to install? 

 

Thank You 

Was this reply helpful? Yes No

‎02-10-2016 12:53 PM

HP Recommended

The installer is likely asking for your Mac password. That password is required any time you try and install software on the Mac.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.