• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-28-2017 12:12 AM

HP Recommended
Product: Hp 1522 nf
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have hp 1522 nf printer from few days, my OS is Windows 10 64 bit.

I have big problem with scan and copy function of the printer. The printing function is working great and quality is very good, but when i try to copy the paper came out a bit blurry and text is lighter then the original, for exmaple somethimes instead of Black text, i get something like dark grey. Same thing is happening when i try to scan, the scan file is also very bright.

 

I tried everything from the support page, installed last firmware, gave the printer hard and soft reset. It's connected directly to the wall socket.

I cleaned very good the glass of the scanner - still nothing the copy and scan is very bright. I feel hopeless.

 

Is there any other software fix that i can try, or it's some kind of hardware problem? If so what can be the hardware problem?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.