I can't connect my printer to wifi. It tells me that my password is wrong but it is right.

[Chimney_83]

Thanks for the reply, did you try the suggested method to convert USB to wireless. Click here for assistance. 

Are you using a dual band router? (Netgear)

Keep me posted. 

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[mikestate]

Yes, I've got a dual band router, but the wifi names are different, NETGEAR77 and NETGEAR-5G.

[Chimney_83]

Thanks for the reply and providing the information. Try connecting the printer to the Netgear network that is set for 2.4Ghz. If you are still unable to connect the printer to the network. Please follow the procedure mentioned the article for converting USB to wireless. 

Keep me posted. Good Luck. 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

[mikestate]

In my HP folder there is only HP Utility, there is no Printer Setup & Software. How can i do that? (i've got a Mac).

[Chimney_83]

Thanks for the reply and happy to help. 

Recommend you to use HP Easy Start available at this link.

HP Printers - Download and Install HP Printer Software and Drivers (Mac)

If the issue persists, please contact our phone support as they can take a remote of your computer and set it up for you.

Let me know if this helped. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

[mikestate]

Nothing.. i installed it but there is no Printer Setup & Software in the HP folder.

[Chimney_83]

Thanks for the reply, request you to install the full feature software from the link I have provided, that should help you in configuring the printer. If the issue persists, please contact our phone support for further assistance. 

Let me know how it goes. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

[mikestate]

I called but i haven't solved my problem yet.. this is a nightmare. 

[Chimney_83]

Thanks for the reply. 

I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.