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‎06-06-2016 10:54 AM

HP Recommended
Product: HP LaserJet 200 color MFP M276
Operating System: Microsoft Windows 7 (64-bit)

My system is Microsoft Windows Business 7 - for the last couple months I have had problems with receiving faxes - once in a great while I will receive an unwanted travel brouchure but nothing else.  I always get comm error 252 - what is it trying to tell me.

1 REPLY 1

‎06-07-2016 07:44 AM

HP Recommended

Hi @HPkj, 

 

Welcome to the HP Forums! 

 

I understand that you cannot receive faxes with your HP LaserJet 200 color MFP M276 printer. I am happy to help! 

 

According to this article, Interpreting Fax Error Codes, it states: 

 

252 - Telephone line conditions were too poor to receive a fax.


Retry the fax reception when line conditions might have improved.

 

Configure the machine to start reception at a lower speed.

 

If the local machine received several pages of a larger document successfully, ask the remote user to send the document in several smaller parts.

 

I would also recommend going through this guide, Cannot Send or Receive Faxes, just in case. 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope this post is helpful, and have a nice day! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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