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- I'm getting the Wrong Cartridges error on my HP C6180 that i...

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07-13-2012 10:24 AM
My C6180 is several years old, but I would prefer not to buy a new printer if not absolutely necessary. All of sudden, the Ink System Failure error appeared and I was unable to print. I followed steps online that others had successfully taken and managed to clear the Ink System Failure, only to have it still appear. Then, I found something else that suggested re-initiating the Ink Configuration System, which is apparently what I did. Now, I have a message saying that I have the wrong cartridges installed and that I need to replace them with the introductory cartridges. Obviously, I don't have these since this is a few years old.
Is there anything I can do short of buying a new printer?
10-05-2012 08:15 AM
My C6180 is several years old, but I would prefer not to buy a new printer if not absolutely necessary. All of sudden, the Ink System Failure error appeared and I was unable to print. I followed steps online that others had successfully taken and managed to clear the Ink System Failure, only to have it still appear. Then, I found something else that suggested re-initiating the Ink Configuration System, which is apparently what I did. Now, I have a message saying that I have the wrong cartridges installed and that I need to replace them with the introductory cartridges. Obviously, I don't have these since this is a few years old.
10-11-2012 01:51 PM
10-12-2012 12:07 PM
To do a hard reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the printer in and turn it on.
To do a partial reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the power cord inot the wall, but do not plug in the printer.
6. Hold down the 3 and # buttons.
7. While holding the buttons, plug in the printer.
8. When the lights come on, let go of the buttons.

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