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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2017 03:40 PM

HP Recommended
Product: C7180 all-in-one
Operating System: Microsoft Windows 7 (64-bit)

I need instruction to return printer to factory settings. I was in Bulgaria and ink cartridges were set to 363. I need to reset to USA cartridge setting 02.  Is returning to factory settings the best? How?

1 REPLY 1

‎05-07-2017 02:04 PM - edited ‎05-07-2017 02:06 PM

HP Recommended

Hello, @wmkir

 

Thanks for reaching out! I'd like to help 🙂

 

Going through your post, I understand that you moved from Bulgaria to the US and now facing issues with the cartridges. You need to perform a reset to get the printer working with the new cartridges.

 

I would send you a private message with further instructions. Please check the mailbox icon at the top right corner of your screen to access your inbox.


Thanks, I will watch for your reply!

Cheers 🙂


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