• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Photosmart 7520
Microsoft Windows 10 (32-bit)

Im getting a general printer error 0x610000f6 Just insalled printer

1 REPLY 1
HP Recommended

 

WVDAVID wrote:

Im getting a general printer error 0x610000f6 Just insalled printer


Hey @WVDAVID

 

I wanted to reach out to you and let you know I will do my absolute best to help! I understand that you are receiving a 0X610000F6 error message on your Photosmart 7520. This error represents a Carriage Jam error. 

 

Is your printer plugged directly into a wall outlet? If not, please plug the printer directly into a wall outlet. 

 

Did you happen to try the print and scan doctor to help resolve issues automatically?

 

Please follow the A 'Carriage Jam' Message Displays for HP Photosmart 7520 troubleshooting in the order presented in the document:

  • Turn the product off and then on again
  • Clear any jammed paper
  • Make sure that the carriage moves freely
  • Remove and reinstall the cartridges
  • Perform a power reset
  • Print a self-test page

When one of the solutions resolves the issue, there is no need to continue troubleshooting. ​​​​​​​If you require further assistance, I would be more than happy to continue to help you. 

 

Could you re-post with the detailed results of each step from the documentation. 

 

If this reply was helpful, please let me know  by clicking the Accept as Solution button. This will allow others who have the same issue to find the solution also. If you would like to show your appreciation and say thank you, please click the Thumbs Up.

 

Welcome to the HP Support Community!
Thank you for joining in!

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.