Ink System Failure on my HP Photosmart C7100 All-in One Printer

[tmcgee]

Help,

I have owned the above printer for approximately 3+ years.  I am experincing an error message in the viewfinder and I can't find a fix.   Any help would be greatly appreciated.  The message reads:

Ink System Failure

Ink system has failed.  Unable to copy, recieve faxes, or print.  Refer to printer documentation.  Error.  Oxc18a0101

[tinuwangiro]

the printer needs to be serviced.

[cut4us]

Easy correction and solution for error code that I experienced: Oxc18a0101

Resetting HP Photosmart C6180 & C7180 "system failure" errors:
(might work on other similar models as well)
 

1) press * and # at the same time

2) press 1, 2, 3 and “support R0632M” should display

3) press > and “information menu” should display

4) press > and “configuration menu” should display

5) press OK and “hardware failure status” should display

6) press OK “failure status: clear”. Press OK to clear

7) press CANCEL

😎 press CANCEL

9) press CANCEL

10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.

[jodieks30]

I just bought this unit at Goodwill and it seems to be in good condition.  I did use it for sending faxes but now getting this message Error: Oxc18a0101.  What could it be?

[jodieks30]

I just bought this unit at Goodwill and it seems to be in good condition.  I did use it for sending faxes but now getting this message Error: Oxc18a0101.  What could it be?

[Rainbow7000]

Hello jodieks30, Welcome to the forums!

I saw your post about your Photosmart C7100 series showing an error code of Oxc18a0101. This usually means the printer has a carriage jam or an Ink System Failure.

I will gladly look for a troubleshooting document for you to try that might help. I would first need your printers model number.

Here is a link on how to find your model number: http://support.hp.com/us-en/document/bud09626


Please respond with that information and I will help!

Take care,

[jjloser]

Thanks

This solution fixed my C7100 All-in-One