Solved: Is Deskjet 720C useable in Windows 10 ? - HP Support Community

Skeandubh · ‎09-29-2015

Hi.

Does anyone know if the 720C can be used in Windows 10 ?

Bob_Headrick · ‎10-16-2015

I have seen one case where a user reported his Deskjet 820c worked on Windows 10 x64 shared from an XP machine. If you have an XP or Windows 7 machine to share the printer from this may be a good workaround.

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Waterboy71 · ‎09-30-2015

Hello Skeandubh,

Welcome to the HP Forums.

I understand that you're in need of drivers for the printer on Windows 10.

Please be advised that the drivers/software does not exist for Windows 10 at this time. I suggest you check the HP Support site for updates.

You can also try the Deskjet 990c driver that is in the Add a Printer option on your computer and this may work for printing for the time being.

Cheers,

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Skeandubh · ‎09-30-2015

Tried the deskjet 990C as suggested with no success

BIG_JM · ‎10-14-2015

Hi. I have the same problem but with WIN 10 Pro (64 bits). So, i trow my printer to the trash or i hope HP solve the problem?. Thanks in advance.

Bob_Headrick · ‎10-14-2015

The patch here may help with the Deskjet 720C in x64 Windows 10. [Edit - nope, the patch for Vista and Windows 7 does not help this issue. See the solution below for a workaround.]

The Deskjet 720 uses a host based driver, it will not be compatible with the Deskjet 990 driver.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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BIG_JM · ‎10-15-2015

Hi, This patch no work for me. I can't print with ther patch.

Skeandubh · ‎10-16-2015

Hi Bob.

I used this patch on Win 7 successfully. They don't work in Win 10 unfortunately.

Bob_Headrick · ‎10-16-2015

I have seen one case where a user reported his Deskjet 820c worked on Windows 10 x64 shared from an XP machine. If you have an XP or Windows 7 machine to share the printer from this may be a good workaround.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.

Skeandubh · ‎10-21-2015

Hi Bob.

Thanks for the tip. I have an old XP laptop, and have managed to share my Deskjet 720C from this and print on my Win 10 PC.

Not a perfect solution, but at least it works.

Will anyone develop a workeable driver in the near future ?

Cheers,

Garry

Bob_Headrick · ‎10-21-2015

I do not speak for HP or Microsoft but I would doubt there will be updates. I pushed on this about five years ago when the Deskjet 720c was "only" a dozen years old and at that time I did not make progress in getting changes.

The issue for Windows 8/8.1/10 seems to be different than the original issue resolved with a patch for Windows Vista and Windows 7.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.

Is Deskjet 720C useable in Windows 10 ?

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