Note on archived topics.
06-30-2012 01:17 PM
What printer model? Many printers have an uninstall utility in the x:\util\ccc (where x: is your CD drive) on the installation CD. A similar uninstaller can be found in the downloadable installer. Look for files uninstall_L1.bat through uninstall_L4.bat. Running the first three of these will remove the HP installation, including "extras". It is not recommended to run the uninstall_L4.bat file, especially if you have an HP computer. The uninstall_L4.bat file may remove things that are needed.
Depending on your printer model you may also find an uninstaller in Start, All Programs, HP, (your printer model).
I am not an employee of HP, I am a volunteer posting here on my own time.
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06-30-2012 06:56 PM
Printer is Photosmart 309a.
The uninstall utility is where you said it would be.
The reason I'm asking is that there seems to be a conlflict with Officejet 4500, meaning that I can't finish setup on the Officejet because Setup is looking for a file, which I browsed to, but Setup for the Officejet still couldn't finish.
If I knew how, I would accept the answer you gave on the uninstall utility, and kudos.