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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2012 10:09 PM

HP Recommended
Nothing works more than a few days at most. Doesn't work to move all to left then update then back to right then update. I think we all need to click on Kudos to those who complain accurately, if you agree!
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‎03-21-2012 10:35 PM

HP Recommended

THIS IS NOT SOLVED. PEOPLE THINK SO, THEN A COUPLE DAYS LATER THE PROBLEM RETURNS. hp HAS KNOWN ABOUT THIS FOR 2 YEARS AND DONE NOTHING!!! THEY GIVE THE SAME OLD ADVISE TO EACH NEW POOR FOOL WHO BOUGHT THIS HP JUNK:"UNPLUG IT THEN PLUG IT IN" AND THE NEXT ONE "JUST REMOVE THE OPTIONS IN THE SOFTWARE THEN ADD THEM BACK IN."  ALWAYS WORKS FOE A SHORT TIME, 2 DAYS TO A WEEK, THEN REVERTS. hp JUST TIRES YOU OUT UNTIL YOU GET FRUSTRATED AND QUIT!!!.

I AM ANGRY!! I DON'T HAVE ANOTHER FEW HUNDRED DOLLARS TO GET A DECENT MACHINE BECAUSE THEY WON'T HELP WITH A DEFECTIVE PRODUCT. !!!WE WANT A REAL, PERMANENT SOLUTION!!!!

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‎03-21-2012 10:38 PM

HP Recommended
THIS IS NOT SOLVED. PEOPLE THINK SO, THEN A COUPLE DAYS LATER THE PROBLEM RETURNS. hp HAS KNOWN ABOUT THIS FOR 2 YEARS AND DONE NOTHING!!! THEY GIVE THE SAME OLD ADVISE TO EACH NEW POOR FOOL WHO BOUGHT THIS HP JUNK:"UNPLUG IT THEN PLUG IT IN" AND THE NEXT ONE "JUST REMOVE THE OPTIONS IN THE SOFTWARE THEN ADD THEM BACK IN." ALWAYS WORKS FOE A SHORT TIME, 2 DAYS TO A WEEK, THEN REVERTS. hp JUST TIRES YOU OUT UNTIL YOU GET FRUSTRATED AND QUIT!!!.

I AM ANGRY!! I DON'T HAVE ANOTHER FEW HUNDRED DOLLARS TO GET A DECENT MACHINE BECAUSE THEY WON'T HELP WITH A DEFECTIVE PRODUCT. !!!WE WANT A REAL, PERMANENT SOLUTION!!!!
Was this reply helpful? Yes No

‎03-21-2012 10:38 PM

HP Recommended

THIS IS NOT SOLVED. PEOPLE THINK SO, THEN A COUPLE DAYS LATER THE PROBLEM RETURNS. hp HAS KNOWN ABOUT THIS FOR 2 YEARS AND DONE NOTHING!!! THEY GIVE THE SAME OLD ADVISE TO EACH NEW POOR FOOL WHO BOUGHT THIS HP JUNK:"UNPLUG IT THEN PLUG IT IN" AND THE NEXT ONE "JUST REMOVE THE OPTIONS IN THE SOFTWARE THEN ADD THEM BACK IN."  ALWAYS WORKS FOE A SHORT TIME, 2 DAYS TO A WEEK, THEN REVERTS. hp JUST TIRES YOU OUT UNTIL YOU GET FRUSTRATED AND QUIT!!!.

I AM ANGRY!! I DON'T HAVE ANOTHER FEW HUNDRED DOLLARS TO GET A DECENT MACHINE BECAUSE THEY WON'T HELP WITH A DEFECTIVE PRODUCT. !!!WE WANT A REAL, PERMANENT SOLUTION!!!!

Was this reply helpful? Yes No

‎03-21-2012 10:40 PM

HP Recommended
THIS IS NOT SOLVED. PEOPLE THINK SO, THEN A COUPLE DAYS LATER THE PROBLEM RETURNS. hp HAS KNOWN ABOUT THIS FOR 2 YEARS AND DONE NOTHING!!! THEY GIVE THE SAME OLD ADVISE TO EACH NEW POOR FOOL WHO BOUGHT THIS HP JUNK:"UNPLUG IT THEN PLUG IT IN" AND THE NEXT ONE "JUST REMOVE THE OPTIONS IN THE SOFTWARE THEN ADD THEM BACK IN." ALWAYS WORKS FOE A SHORT TIME, 2 DAYS TO A WEEK, THEN REVERTS. hp JUST TIRES YOU OUT UNTIL YOU GET FRUSTRATED AND QUIT!!!.

I AM ANGRY!! I DON'T HAVE ANOTHER FEW HUNDRED DOLLARS TO GET A DECENT MACHINE BECAUSE THEY WON'T HELP WITH A DEFECTIVE PRODUCT. !!!WE WANT A REAL, PERMANENT SOLUTION!!!!
Was this reply helpful? Yes No

‎03-21-2012 10:40 PM

HP Recommended

THIS IS NOT SOLVED. PEOPLE THINK SO, THEN A COUPLE DAYS LATER THE PROBLEM RETURNS. hp HAS KNOWN ABOUT THIS FOR 2 YEARS AND DONE NOTHING!!! THEY GIVE THE SAME OLD ADVISE TO EACH NEW POOR FOOL WHO BOUGHT THIS HP JUNK:"UNPLUG IT THEN PLUG IT IN" AND THE NEXT ONE "JUST REMOVE THE OPTIONS IN THE SOFTWARE THEN ADD THEM BACK IN."  ALWAYS WORKS FOE A SHORT TIME, 2 DAYS TO A WEEK, THEN REVERTS. hp JUST TIRES YOU OUT UNTIL YOU GET FRUSTRATED AND QUIT!!!.

I AM ANGRY!! I DON'T HAVE ANOTHER FEW HUNDRED DOLLARS TO GET A DECENT MACHINE BECAUSE THEY WON'T HELP WITH A DEFECTIVE PRODUCT. !!!WE WANT A REAL, PERMANENT SOLUTION!!!!

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‎03-22-2012 04:18 AM

HP Recommended

It's true

Two days later it's the same problem

Once I've switched on switched off several times and like wise with my computer

It may - just may decide to scan

WHAT ARE YOU DOING HP????

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‎04-01-2012 11:35 AM

HP Recommended
YOU R MY HERO!!! THANK YOU SO MUCH!!!
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‎04-05-2012 06:13 PM

HP Recommended
@brownpenny wrote:

I've received this message and don't know how to fix it.  Scanner won't scan

 

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‎04-24-2012 06:28 AM - edited ‎04-24-2012 06:32 AM

HP Recommended

My wife was scanning successfully from her computer and I asked her to show me what she was doing. 

 

This worked for me....she would bring up the HP Solution Center and hit scan.  At the prompt she would put the page(s) to be scanned into the AUTOMATIC FEEDER....that's it, the only difference from what I was doing.  I would lift the cover and put the document on the glass....this never worked.  Once I put the document in the auto feeder and used the HP Solution Center to start the scan everything worked.

 

This was good enough for me, I hope it helps some of you.

 

By the way, this was for a 6500 Officejet all in one printer

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