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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-25-2013 03:24 PM

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Same boat with constantly struggling to get this to work across two floors.
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‎03-25-2013 03:25 PM

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Wow! Brilliant. With all of the solutions HP has answered now we have the simpleton answer, which doesn't fix the problem either.
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‎04-08-2013 08:08 AM

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Why do I need to upgrade a LCD list.....and what is it?

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‎04-14-2013 10:27 PM

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how do you do it?

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‎04-14-2013 10:28 PM

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i did that, and nothing happened!

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‎04-28-2013 06:27 PM

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I get the message when I try to scan from my HP Photosmart C7250 that my LCD list needs to be upgraded.  How do I do this....(plain English, please.)

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‎05-22-2013 01:48 PM

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How d I upgrade my HP scanner printer (HP officejet 6500)

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‎05-23-2013 07:37 AM - edited ‎05-23-2013 07:38 AM

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Hi Everyone, 

 

Refer to the steps in Message 71 to resolve the upgrade LCD message on your printers. 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎05-24-2013 07:06 AM

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Dear PC Wizard from HP,

Your suggestion that Message 71 fixes this problem is wrong.  It tries to address the apparent symptom of the problem, but fixes nothing!  We have been nursing this 4500 printer along for 18 months and it is painful and time consuming to say the least.  The only thing that helps when we get this message is to unplug the printer power cord for a minute and restart it.  Currently the printer has connection problems where 1) it inconsistently allows scanning from the console, 2) the printer "sees" some or all of our four computers on the wireless LAN until the scanning is initiated then it often complains there are no connections, and 3) our two Windows XP PCs seem to interact better with the printer better than our two Windows 7 laptops.  So perhaps there is an issue with the host software related to the operating system as well a bug in the printer/scanner itself.

Believe me, these problems are definitely not resolved in any way by the “fix” offered in Message 71.

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‎06-02-2013 04:17 PM - edited ‎06-02-2013 04:19 PM

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@pcwizard wrote:

Hi Everyone, 

 

Refer to the steps in Message 71 to resolve the upgrade LCD message on your printers. 

 

I've tried that.  It doesn't work.  It still says the LCD list needs updating.

 

Also half the time scanning from my PC doesn't work either.  It says the scanning software is in use.  I need to reboot my machine to get it working.

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