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‎02-22-2017 02:59 PM

HP Recommended

It appears to me that the procedure you show in the private email assumes that the printer has a keypad and display.

 

It has neither.

‎02-23-2017 08:31 AM

HP Recommended

I don't know what printer documentation you are looking at my 1018 does not have a Go button or the LEDs you refer to in the private message.

 

It only has a power switch and 2 LEDs. They are the Power indicator and an amber Information indicator.

‎02-23-2017 10:27 AM

HP Recommended

@WA4YWM, Thanks for your quick response and time.

 

As you mentioned the steps are invalid for your printer.

 

I have checked the records and there is no option to perform NVRAM reset on your printer.

 

You have to contact HP support for service options.

 

Link to contact HP.

 

Have a great day ahead! 🙂

 

A4Apollo
I am an HP Employee

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