LaserJet Pro MFP M127fn Initializing

[somename123]

I have the same problem.

What is this secret step that you keep PMing people? Can't you just post it?

[Gemini02]

Hi @somename123,

Welcome to the HP Support Forums! I see that you need the reset for the printer to try. I can help you with this.

If you haven't already, try the steps in Message 2.

The firmware update has resolved this issue.

It is against HP policy to post the steps in the forums, but I can Private Message you the steps.

In the forum beside your handle name just click on the envelope to view it.

If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. Have a nice day! Thank you.

[PeterC001]

Hi,

My M127fn also kept initializing.  I have tried the following but so far cannot resolve the issue:-

1. Power off unplug 60 secs.  

2. Plug printer into its own wall socket.

3. Press Cancel-Right arrow-Power to get to Permanent init.

4. Remove cartridge and power up.   Printer does not ask for cartridge.  Just initializing.

What else should I try?

[jlariviere]

Would I be able to get that step. I'm having the same issue and cannot get past it.

[mrdv8t]

This printer of mine has been flawless for 16 months.  Today it started doing this (and a bunch of other) strange behavior.

I turned off ipv6 as suggested.  This seems to have totally solved the problem.  Printer back to normal!

Thanks!!!     ....  but...

I'd sure love a little explanation.  Why would this suddenly become a problem?  Why did turning off ipv6 fix it?

I had done a little research looking for an answer and just about given up when I found this solution on this board.

I came "" this close to ordering a new Brother laser printer.  Frustrating that something this simple almost caused me to never buy another hp printer.  How many perfectly good tech products are in the landfills because of things like this?

Thanks in advance for any help you can provide in understanding.

Mike

[dkjora]

Hi.

Having the same isue - After some time, Printer loses IP adress - and is stuck in Initializing.

Could you send me the secret steps 🙂

[mrdv8t]

On  the printer, go to the Setup Menu

Network Setup

Network Services

IPv6:  Turn it off

Hope this helps.

Mike

[pirigoyen]

Hi, having the same problem here.

I understand that disabling the IPv6, is the solution. BUT my issu is that since my printer is stuck in "inniciating", i CANT get to the printer's MENU, nor cant access any features of the menu....

help!

[mrdv8t]

Yeah.  I had the same problem.  But I tried getting to the menu before it got to that point and finally got a few seconds to do the fix.  You have to be quick and know where you're going in the menus so it might take a few tries.  Can't remember if I disconnected the LAN cable or not but seems like it would make sense to do that until you can get the menu up and the ipv6 turned off.

Mike

[pirigoyen]

That seem to be rather hard cause when i turn it on, the printer inmediatly shows the initializing screen, it gives me no chance to access to the menu or any other option.

is there a hard reset or a combination of pressing some keys to get this done?